Investment Operations Associate
Houston, TX
Full Time
Mid Level
About the Job
Reporting to the Director of Operations, the Investment Operations Associate plays a mission-critical role in ensuring the integrity, accuracy, and timeliness of trading, portfolio reporting, and investment performance analysis. This position supports our Investment team, Wealth Management team, and firm leadership by maintaining the systems, workflows, and quality control that power our investment execution and oversight. The ideal candidate is a high-performing, experienced operations analyst with sharp attention to detail, excellent time management skills, and a drive to improve systems and outcomes.Why Willis Johnson & Associates?
Willis Johnson & Associates is a fast-growing, award-winning, fee-only wealth management firm that specializes in helping corporate executives and professionals optimize their financial lives—from compensation and benefit strategy to tax mitigation and investment management. With an in-house CPA team, advanced financial planning, and a client-first mentality, we’re proud to serve with integrity and excellence.We invest in our team the same way we invest in our clients. From robust benefits to career development and advancement opportunities, we ensure each employee has the tools and support to thrive. We’ve been named one of Investment News’ Best Places to Work for Financial Advisors multiple years in a row.
Core Responsibilities
Trading & Investment Operations
- Coordinate and execute daily trade workflows in alignment with portfolio strategy and model management- Monitor and manage trading platform (e.g., Orion), cash flow movements, and account drift tolerances
- Maintain firm-wide portfolio reporting standards including GIPS-compliant monthly performance analysis
- Oversee the integrity of investment-related data across systems including CRM, custodian portals, and portfolio accounting systems
- Execute and support quarterly billing processes by auditing asset-based fee calculations and billing reconciliation
Reporting & Analysis
- Prepare and reconcile client and model performance reports- Assist in the development of dashboards, audit reports, and data views for internal investment reviews
- Prepare reports and analysis for Investment Committee and internal leadership meetings
- Maintain investment operations documentation and firm policies in coordination with compliance
Custodian & System Management
- Act as liaison with custodians (e.g., Fidelity) for trade execution, reconciliation, and service escalations-Manage held-away account aggregation software (e.g., ByAllAccounts) and perform regular data reconciliation to ensure accuracy and integrity of imported account information.
- Partner with the Operations team and other departments to improve system integration and reporting workflows
- Troubleshoot and resolve data discrepancies, platform inconsistencies, and software issues in a timely manner
Project Management
- Drive improvement of investment operations workflows through project ownership, documentation, and collaboration- Support cross-functional initiatives such as new software rollouts and client experience enhancements
- Contribute to strategic planning around future scalability and system upgrades
Ideal Qualifications
- Undergraduate degree (preferably in Finance, Accounting, Economics, or related field)- Current Series 65 or willingness to obtain within first 3 months of employment
- 2+ years of experience in Investment Operations, Wealth Management, or Financial Services
- Experience working with custodians like Fidelity or Schwab
- Familiarity with portfolio management platforms (e.g., Orion), CRM systems (preferably Redtail), and Excel-based reporting
- Strong understanding of SEC compliance considerations related to investment execution and reporting
- Exceptional attention to detail and consistency in process adherence
- Proficient in Microsoft 365 applications
- Comfortable learning and troubleshooting new systems with a solution-oriented mindset
- Professional, positive demeanor and ability to thrive in a fast-paced, team-oriented environment
What We Offer
- Flexibility to work in-office or remotely (with required team and client meetings in person)- A collaborative, high-performing team with strong values and vision
- Career development pathways with opportunities for advancement and specialization
- A meaningful mission with client impact at the heart of your work
Compensation & Benefits
- Salary Range: $75,000 – $95,000/year- Bonus Opportunity: 15% – 20% performance-based bonus, paid bi-annually
- Total Comp Range with Bonus: $86,250 – $114,000
- 401(k): Up to 7% employer contribution in the first year, 10% with tenure
- Health/Dental/Vision: 100% employer-paid premiums for employee and family coverage
- Time Off: 11 paid holidays and 15 PTO days annually, with additional accrued PTO with tenure
- Additional Perks: Employer HSA contributions, Life & Disability Insurance, and ownership pathway opportunities
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